The confluence of customer service and artificial intelligence over the past few years has delivered remarkable ...

Across the country, cybersecurity officials say, scammers are using generative AI programs to impersonate real estate agents, ...

The showdown between Microsoft and Salesforce intensifies as both tech giants race to lead in autonomous agent technology.

Celestyal is introducing a new trade portal to support travel agents and a refreshed website, according to a press release ...

Microsoft, Meta and a slate of other big tech names look to lead in monetizing generative artificial intelligence heading ...

The backbone of any blockchain lies in its consensus mechanism—a system that ensures agreement on the state of the network ...

IVA can do a lot more — but will it make a difference? Learn everything you need to know about IVA vs IVR to make an informed ...

Holdstation has launched A(i)gentFi, an innovative platform designed to enable the creation, management, and monetization of ...

SoundHound stock price has gone parabolic this month and is nearing its all-time high as demand for its solutions rise. SOUN ...

OpenAI’s cofounder and former chief scientist, Ilya Sutskever, made headlines earlier this year after he left start his own ...

Former OpenAI chief scientist Ilya Sutskever, one of the biggest names in artificial intelligence, had a prediction to make ...