The confluence of customer service and artificial intelligence over the past few years has delivered remarkable ...

The showdown between Microsoft and Salesforce intensifies as both tech giants race to lead in autonomous agent technology.

Across the country, cybersecurity officials say, scammers are using generative AI programs to impersonate real estate agents, ...

Celestyal is introducing a new trade portal to support travel agents and a refreshed website, according to a press release ...

Microsoft, Meta and a slate of other big tech names look to lead in monetizing generative artificial intelligence heading ...

TBILISI (Reuters) - Georgian lawmakers elected Mikheil Kavelashvili, a hardline critic of the West, as the country’s new ...

The backbone of any blockchain lies in its consensus mechanism—a system that ensures agreement on the state of the network ...

IVA can do a lot more — but will it make a difference? Learn everything you need to know about IVA vs IVR to make an informed ...

Holdstation has launched A(i)gentFi, an innovative platform designed to enable the creation, management, and monetization of ...

Telecom company Amdocs released a global study revealing that AI agents will represent brands in the upcoming “Agentic Era.” The Agentic Era refers to the ongoing shift in AI development from making ...

SoundHound stock price has gone parabolic this month and is nearing its all-time high as demand for its solutions rise. SOUN ...